VIP Plan Cookie Dough – Terms

Getting Started
Once you have reviewed the terms and submitted, we will begin preparing your fundraising materials to be shipped.

A $199 refundable deposit may be required for your fundraising material prior to your materials being sent. Your representative will determine the criteria for a full refund, and it will be applied to your cookie dough invoice if applicable.

Your materials consist of a full color cookie dough 4 page brochure/order taker, a 1 page prize brochure, letter explaining fundraiser and a money collection envelope.

Fundraising Process
Participants will use the brochures to take orders for cookie dough. They will collect $20 for each box that is “pre-sold”. They will simply use the order taker section on the cookie dough brochure to record each sale. Checks for cookie dough purchases are to be made payable to your organization.

The suggested selling time for the cookie dough fundraiser is 10-14 days and participants will turn in their completed order takers and money at this time. Selling longer does not equal more sales but you may opt to run sale longer if necessary.

When money and orders are turned into you, it is important to verify that the money collected, and amount of cookie dough sold corresponds.

During your fundraiser selling campaign, you will receive our “Success Blueprint” which is a sequence of emails with helpful tips and suggestions. If you use these tips, you can guarantee success.

In your sequence of emails, you will receive instructions and a spreadsheet for entering each seller’s total order. The spreadsheet is what we use to package each seller’s order before it ships.

Invoicing
When you submit your order to us, we will present an invoice based on your order. Your order must be paid in full before we can process.

The option we prefer and the best option for immediate processing of your order is debit/credit card payments. There is a convenience fee of just 2% of your invoice total.

Another preferred option is using Priority Mail by the United States Postal Service to the address we provide to you via invoice. Priority mail provides a free tracking number to ensure the safety of your payment. UPS and FedEx are also welcomed.

Shipping
Your orders will be packaged and labeled for each seller before leaving the cookie dough manufacturer.

You will be notified from Neighbors Cookies via email concerning your ship date within 48 hours of invoice being paid.

All orders are shipped via 3rd party shipper. Neither Fundrazor and Neighbors Cookies have any control in the timing of your delivery, only the date. Delivery days are Monday through Friday with a delivery window between 10am and 4pm.

Your order will arrive on a semi-trailer due to the size and weight. Our carriers prefer a commercial delivery address along with a loading dock if possible.

It is advisable to have your cookie dough order delivered to a covered facility in case of implement weather. Redelivery or change of delivery address will incur additional fees.

When your order arrives, please verify with your delivery driver that your case count is correct for each flavor and check for any damages before the driver leaves.

Any damages or errors must be addressed within 48 hours to qualify for replacement or refund.

Shipping Fees

Additional fees that we have no control over and could possibly cause an additional invoice include:

Residential delivery $75
Liftgate $75
Bringing your order inside your facility $50
Change of delivery address after order is confirmed by Neighbors Cookies $100
Redelivery fee $100

Profit for VIP Plan – 10 flavor brochure
Profit table shown below is for sales from brochures and not combined with other sales.

Online Store
An online store can be set up for your organization. All purchases from the online store are shipped directly to the buyer’s home and your organization receives profit on each item sold. Profit will be determined by your representative before your fundraiser begins. An activation fee may be required.

Online Profit
Profit show below is online sales only and not combined with other sales.


VIP prize program
Our VIP prize program is a complimentary program which helps maximize each seller’s total sales. The prize program is illustrated in on the prize brochure as part of your fundraising packet. It is optional if you would rather earn $.85 more profit per item sold.

Top seller incentive
We may offer you an incentive such as an Amazon Echo Dot or something comparable. These are a complimentary incentive with your order of at least 500 boxes. You may opt out and provide your own incentives.

Additional offers
You may also qualify for other offers as stated in the communications with your representative. These will automatically be applied to you based on sales and timing of your order. 

100% satisfaction guarantee
We guarantee your complete satisfaction with the taste and quality of our cookie dough. If you or one of your parents is not happy, simply contact us and we will replace the product in question.