Fundrazor Cookie Dough Fundraiser — Terms & Conditions

Welcome to Fundrazor.

To maintain our ability to offer $0 upfront fundraising options, we require all participating organizations to adhere to the following performance, shipping, and financial accountability terms.

By registering your fundraiser and requesting physical materials, you agree to these legally binding terms.

1. Upfront Costs & Credit Card Authorization

To allow participating organizations to launch with zero upfront costs, Fundrazor advances all upfront costs for custom graphic design, administrative account setup, custom brochure printing, and initial freight.

  • Card on File Requirement: Fundrazor may require a credit card on file prior to the processing or shipment of any physical brochures, materials, or digital storefront activations.

  • Binding Authorization: By providing a credit card, the Organization explicitly authorizes Fundrazor to charge the card on file for any applicable administrative fees, non-completion penalties, under-performance balances, or pass-through freight surcharges as set forth in these terms.

  • Authorized Charges: No charges will be applied provided the fundraiser is launched, completed in good faith, and meets the performance standards outlined below.

2. Cancellation, Abandonment & Non-Completion Liabilities

Custom design work, digital store configuration, and physical printing represent an immediate, non-recoverable out-of-pocket investment of labor and financial capital by Fundrazor. If an Organization requests physical materials but cancels the sale, fails to distribute brochures, or fails to launch, the card on file will be billed immediately.

  • Administrative & Design Fee: A flat $75.00 fee to cover dedicated graphic design and account configuration labor.

  • Material & Freight Fee: $0.50 per brochure shipped to recoup custom printing and freight losses. This fee applies to all brochures shipped, regardless of whether they are distributed, unused, or returned.

  • Digital Store Setup Fee: A flat $49.00 fee if an online storefront was activated prior to cancellation or abandonment.

  • Strict 60-Day Campaign Deadline: All final product orders must be submitted within 60 days of your brochure shipment date. Failure to submit a final order or maintain formal communication within this window constitutes an abandoned fundraiser and will trigger immediate billing of all cancellation and material fees to the card on file.

  • No Material Returns: All brochures are custom-printed specifically for your organization and cannot be returned for credit, refund, or fee waivers under any circumstances.

3. Performance Standards by Brochure Type

To qualify for subsidized (free) brochures, custom design, and administrative waivers, campaigns must meet basic commercial viability standards based on the program selected:

Program TrackMin. Total Order VolumeRequired Sales RatioUnder-Performance Penalty
Track A: Bonus Box Program120 items1.5 items sold per brochure shipped (e.g., 100 brochures = 150 items sold)$75.00 processing fee
Track B: Prize Program120 items2.0 items sold per brochure shipped (e.g., 100 brochures = 200 items sold)$75.00 processing fee

Under-Performance Fee: If a campaign is completed but falls below the 120-item absolute minimum OR fails to meet the required brochure-to-sales ratio, Fundrazor reserves the right to charge the card on file or invoice the organization a $75.00 low-volume processing fee. All balances must be settled prior to manufacturing and product shipment.

4. Profit Structure & Included Services

Fundrazor operates on a clear, flat-rate profit structure. Provided the Organization meets the absolute minimum order threshold of 120 items, your guaranteed profits are structured as follows:

  • Brochure / Paper Sales Profit: A flat-rate profit of $10.00 on every single item sold via physical brochures.

  • Online Sales Profit (If Applicable): A 40% profit on every item purchased through your custom online store link.

Included Professional Services

By fulfilling your order minimum (120+ items), Fundrazor includes the following backend services at zero out-of-pocket cost to your group:

  • 100% Free Freight Shipping: Covered entirely on all group orders of 120 or more items.

  • Free Individual Seller Packaging & Sorting: Every single order is custom-sorted, packed, and individually labeled by individual seller name at our facility to ensure error-free distribution for your league.

  • Free Incentive Programs: Full inclusion in your chosen rewards track (the Bonus Box incentive program or the full physical Prize Program) with zero out-of-pocket costs to the league.

Account Settlement Protocol

  1. Master Invoice Generation: Upon final order entry, Fundrazor will generate an itemized master financial statement within 48 hours detailing the total balance due for physical brochure orders alongside accumulated online store credits.

  2. Online Profit Credit Balancing: Earnings generated from your optional online store (40% profit per item) are automatically applied as a direct credit to reduce or eliminate the balance owed for your physical brochure order.

  3. Net Positive Payout (Fundrazor Owes You): If your online store profits exceed the total wholesale cost of your brochure order, your organization owes $0.00, and Fundrazor will issue a final profit check to your league within 14 business days after delivery concludes.

  4. Net Negative Balance (You Owe Fundrazor): If your online store credits do not fully cover the wholesale cost of your brochure order, the remaining balance must be paid in full before your product order will be released to manufacturing. Orders will not be manufactured or shipped under an open or unpaid balance.

  5. Accepted Payment Methods: Payments can be made via credit/debit card through our secure online payment portal, or via an official school, league, or organization check.

5. Shipping, Delivery Fees & 3rd Party Freight Policies

Base shipping costs are determined strictly by final order volume to protect freight margins:

  • Orders of 120 or More Items: 100% Free Shipping to a single commercial delivery location.

  • Orders of 119 Items or Fewer: A flat $150.00 shipping fee will be appended to the final invoice.

3rd Party Freight Carrier Disclaimer & Delivery Coordination

All product shipments are dispatched via independent third-party freight carriers.

  • Carrier Delays & Control: Fundrazor has zero direct control over transit schedules, carrier route delays, weather disruptions, or exact delivery times once a shipment is released to the freight carrier.

  • Organization Responsibility: It is the sole responsibility of the Organization and its designated contacts to coordinate delivery dates, receiving times, and unloading logistics directly with the freight carrier upon receipt of dispatch notifications and tracking information.

Pass-Through Freight Carrier Surcharges

The Organization is responsible for providing a clear, accessible delivery address. Any secondary operational fees charged directly by national freight carriers are passed through with zero markup and will be added to your master invoice or billed directly to the card on file:

  • Residential Delivery Fee ($100.00): Applies when the delivery address is classified as residential by the freight carrier’s zoning systems. This explicitly includes private residences, schools, local parks, and athletic fields.

  • Liftgate Fee ($75.00): Applies when the delivery location does not feature a trailer-height loading dock, requiring the freight driver to utilize a hydraulic liftgate to safely lower palletized cookie dough to ground level.

  • Redelivery / Failed Delivery Fee ($100.00): Applies if the carrier cannot complete delivery during the scheduled window due to locked gates, an incorrect/incomplete address, an inaccessible location, or no authorized representative being present to sign for the shipment.

6. Perishable Food Policy & 100% Organization Liability

Cookie dough is a frozen, perishable food product custom-manufactured specifically to your order specifications.

  • All Sales Final: Fundrazor cannot accept returns, credits, or exchanges for unsold, extra, or uncollected cookie dough products.

  • 100% Financial Liability: The Organization assumes full financial responsibility for all items submitted in their final order, regardless of whether individual sellers or parents fail to collect or pay for their products.

7. Missing, Damaged, or Incorrect Items Claims Protocol

Because cookie dough is a perishable, frozen item packed directly at our factory, strict delivery inspection and claim protocols are enforced to ensure accuracy and prevent fraudulent shortage claims:

  • Mandatory Delivery Inspection: An authorized representative of the Organization must be present at delivery to count total master cartons/cases and inspect exterior packaging before signing the freight carrier’s Bill of Lading (BOL).

  • Notating Damaged/Missing Freight: Any visible exterior carton damage or discrepancy between physical case count and the carrier’s delivery receipt MUST be noted on the driver’s Bill of Lading (BOL) upon signature.

  • 48-Hour Claim Window: Any internal product shortages, incorrect items, or manufacturing defects must be reported to Fundrazor in writing within 48 hours of delivery.

  • Claim Documentation: All claims must include photo evidence of damaged items/cartons and the signed delivery receipt.

  • Resolution Protocol: Fundrazor will rapidly ship replacement items or issue a financial credit for verified claims submitted within the 48-hour window.

  • Forfeiture of Claims: Fundrazor accepts no liability for missing or damaged item claims submitted after the 48-hour window or claims for shipments signed for as “complete and in good condition” without driver notations. Submitting a missing item claim does not freeze, void, or delay master account settlement obligations.

8. Optional Online Store Integration

If the Organization explicitly elects to utilize an online store platform alongside or in place of physical brochures, it will be treated as a separate entry governed by its own independent digital software agreement. Online sales metrics are tracked independently from physical brochure inventory.

Requesting custom printed materials for your online only program carries the same protocol as using cookie dough brochures for fundraiser.

9. Account Settlement Authorization

The Primary Contact executing this Agreement warrants that they are an authorized representative of the Organization with the explicit power to bind the organization to financial obligations.

In the event that a default, cancellation, or under-performance fee is triggered under these terms, Fundrazor will issue an itemized invoice via email 48 hours prior to processing. By completing registration, you explicitly authorize Fundrazor to charge the card on file for any outstanding incidental balances.

10. Summary of Financial Liabilities

Scenario / ActionAssociated Fee / Penalty
Fundraiser Cancelled / Abandoned$75.00 Cancellation Fee + $0.50 per brochure shipped (+ $49.00 Online Store Fee if store was activated)
Exceeding 60-Day Submission WindowAutomatic trigger of full Cancellation, Material, and applicable Online fees
Under Minimum Performance (< 120 items OR failure to meet brochure-to-sales ratios)$75.00 Processing Fee + $0.25 per brochure ordered + Loss of Incentive Programs
Final Order Volume: 119 items or fewer$150.00 flat freight shipping fee
Freight Surcharges (Liftgate, Residential, Missed Delivery)Billed at actual carrier pass-through cost ($75.00–$100.00 per occurrence)

Customer Support Hours


• Email and text support: Monday through Saturday, 8:00 am to 8:00 pm EST

• Phone: Monday through Friday, 10:00 am to 6:00 pm. EST