Terms for your Fundraiser

General Overview

We are excited to assist you in reaching your fundraising goals. At FundrazorNET, our mission is to ensure a positive and highly profitable experience for you and your organization. We believe in setting clear expectations from the start to avoid any potential issues and make the process as smooth as possible. Our ultimate goal is to earn your repeat business for years to come by delivering results that exceed your expectations.

Authorization

When entering into an agreement to use our cookie dough fundraiser or any fundraiser, you are confirming in a truthful way that you are authorized to act on behalf of your organization and accept full responsibility for managing the fundraiser. This commitment on your behalf includes timely coordination, effective communication, and meeting all financial obligations. We depend on this commitment to making the fundraiser a success and will provide support throughout the process.

Etiquette

Maintaining professionalism and clear communication with Fundrazor throughout your fundraising campaign is not only encouraged but essential. All parties are expected to adhere strictly to the agreed-upon schedule and deadlines. This adherence ensures the timely progression of your fundraiser and prevents unnecessary delays or complications. Any deviation from the established timelines may result in disruptions that could hinder the success of the fundraiser.

Additionally, we request that all interactions with Fundrazor personnel be conducted in a respectful, courteous and timely manner. Failure to observe appropriate standards of conduct or communication may lead to the reassessment of the services provided or, in extreme cases, the termination of the partnership. By fostering a cooperative and professional working relationship, both parties will be better positioned to achieve mutually beneficial outcomes and fulfill the goals of the fundraising effort.

More fine print

Our policies may seem extensive, but they are necessary to ensure a fair and transparent experience. As our business has grown, we have encountered situations where services were taken advantage of, or where the true costs of running a small business were not fully appreciated. These measures protect the integrity of our operations and ensure smooth interactions with all parties involved.

We are committed to delivering exactly what we promise, and in return, we expect the same level of integrity and commitment from our clients. Mutual respect and common sense are essential to fostering a productive partnership. Fundrazor reserves the right to decline fundraisers or services to any organization that, at our discretion, does not align with our values.

Satisfaction Guarantee

We offer a 100% satisfaction guarantee for every purchase. If you or any persons are not satisfied with the quality of our products, please contact us for a replacement or refund. 

We offer a 100% satisfaction guarantee for every purchase. If you or any persons are not satisfied with the quality of our products, please contact us for a replacement or refund. 

Loyalty Discounts for Repeat Customers

At Fundrazor, we place great value on cultivating enduring partnerships and are committed to acknowledging the loyalty of our esteemed clientele. As an expression of our gratitude, we extend exclusive concessions on our packaging services to organizations that demonstrate sustained patronage. The discount structure is as follows:

• 1st Consecutive Year: No discount


• 2nd Consecutive Year: 2% additional profit and 2% discount off packaging services


• 3rd Consecutive Year and Beyond: 5% additional profit and 5% discount off packaging services

By continuing to partner with us, not only will you benefit from our high-quality services, but you’ll also enjoy significant savings as a token of our gratitude for your ongoing support.

3 plans to fit your needs

Fundrazor offers plans tailored to your needs. Whether you're a small organization in need of a free plan or a league that is uncertain about its fundraising capabilities, we have options for everyone. For organizations that have a proven track record of success and supportive parents, we also provide full-service fundraising solutions that are designed for maximum profits.

Free Plan

Our basic plan provides the essential tools for your organization to have success. Just $39 to start which is refunded when your lorganization sells 500 or more items.

Comes with:

• Self print brochures


• Brochure offer 4 flavors


• Mon-Fri email support


• Minimum order 120 items

Basic Plan

Our basic plan provides the essential tools for your organization to reach fundraising  success. Just $39 to start and refunded to your invoice when your organization sells 600 or more items.

Comes with:

• 100 brochures (additional brochures just $.10 each)


• Brochure offer 6 flavors


• FREE box incentive for sellers


• FREE case incentives for organization (shown in section 3.2)


• Premium packaging option


• Mon-Fri premium support (phone, text, email)

Bonus Plan

Our bonus plan provides the best value and the best opportunity to reach fundraising success.  Just $99 to start and refunded to your invoice when your organization sells 1056 or more items.

Comes with:

• 250 brochures (additional brochures just $.05 each)


• Brochure offer 6 flavors


• FREE box incentive for sellers


• FREE case incentives for organization (shown in section 3.2)


• PS5 incentive


• Premium packaging option


• Mon-Sun premium support (phone, text, email)


• Ship to home option


• Social media kit for promoting fundraiser

1. Fundraising Process

The steps for conducting the fundraiser remain the same, regardless of whether you choose a paid plan—where we ship the brochures/order forms to you—or you opt to print the brochures/order forms yourself. The only exception is in the data entry.

1.1 Selling campaign

In accordance with this agreement, it is advisable to distribute a brochure/order form to each participant within your organization. To facilitate efficient distribution, it is recommended to convene a mandatory meeting where each participant will be provided with the respective order form. During this session, participants are instructed to complete their personal details, including their name and contact number, on the form before proceeding to gather any orders.

1.2 Campaign Duration

The ideal duration for the selling campaign is 2-3 weeks, with a maximum limit of 30 days. Extending beyond 30 days has been shown to reduce the effectiveness and overall profitability of the fundraiser.
During the campaign, participants must collect payment for each item sold in advance. Each transaction should be recorded on the order form, including the purchaser's name and contact information. For online transactions, a space is provided for the "Transaction ID #" where applicable. All checks for purchases should be made payable directly to your organization.

1.3 End of Campaign

At the end of the selling period, participants will submit their completed order forms along with the correct amount of money collected. It is crucial to ensure that each form includes the participant's name and phone number and that the total funds submitted match the number of items sold. This step is essential for accurate record-keeping and ensuring each participant receives the appropriate credit for their sales.

1.4 Changes and Extensions

If the completion date of the fundraiser changes, you must provide us with written notice within 30 days of the initial agreement date. The maximum extension for your fundraiser is an additional 30 days from the original end date. If you need more time to distribute promotional materials, it is recommended that the materials be returned, and the fundraiser be restarted at a more suitable time. Failure to do this may result in cancelling your fundraiser and interfering with any credits, discounts or refunds. 

1.5 Order Entry (Free plan)

Customers utilizing our free plan will receive orders that align precisely with the quantity ordered. Simply calculate the number sold for each flavor and we will ship according to your order. Your organization assumes the responsibility of sorting and filling each seller's orders. We strongly recommend that you consider ordering additional items to mitigate the risk of errors in the order fulfillment process. In the event of shortages or errors on your end, the shipment of items will incur a $50 fee plus the cost of items shipped along with shipping costs as there are incremental fees to ship additional orders. 

1.6 Data Entry (Basic and Bonus Plans)

For customers utilizing our BASIC or BONUS plans, you will benefit from premium packaging service, which accurately sorts, fills, and labels each seller's order for a nominal upcharge (fees shown below in section 7), or elect to use the free packaging service where we ship your order and your organization is responsible for sorting and filling each seller's order. 

1.6 a. Online Dashboard Entry

We highly recommend our premium package service for busy volunteers as it saves time from sorting and filling orders and is accurate. It also eliminates the potential time-consuming errors that are associated with the organization attempting to sort and fill orders on its end. 

To benefit from this service, simply enter each seller's order onto our online dashboard. We will provide instructions at the beginning of your fundraiser (or as requested by you). It also comes with phone or email support from our warehouse during normal business hours Monday through Friday, except June 1st—September 1st, when it is Monday through Thursday.

Moreover, we offer the option to incorporate additional details such as team, class, or grade names to facilitate distribution. This feature allows team leaders to efficiently retrieve their team's orders upon arrival of your order, thereby expediting the overall order pickup process. 

We will also provide detailed seller reports with your order which can assist with the distribution process and accounting for your organization when choosing this option. 

1.6 b. Fundrazor Data Entry

One more another option that may save you time: having us do data entry for you. That fee is just $.25 per item.

Here are the steps before sending forms to us:
1.  Ensure that each order form has the seller's name. If not, write "unknown #1". If more than one, assign numbers to each one following such #2, #3 etc. Adding a team, grade or class name is also encouraged.
2.  Each order form must be legible and accurate with the order entries. You can determine this when collecting monies. We assume no responsibility for mistake-ridden order forms or illegible orders, and it will be the organization's responsibility to handle errors.
3. Make copies of each seller's order form for your records, then mail the original order forms for each seller to us and we will complete the data entry. The turn around time for this is 72 hours once we receive. 
4. Only UPS or FedEx can be used for mailing orders as they provide tracking and expedited services. 

1.6 c. Bulk order placement - no packaging fees

You may opt out of the premium packaging service and have us ship the amount sold by your sellers. 

Simply calculate the number sold for each flavor and we will ship according to your order. Your organization assumes the responsibility of sorting and filling each seller's orders. We strongly recommend that you consider ordering additional items to mitigate the risk of errors in the order fulfillment process. In the event of shortages or errors on your end, the shipment of items will incur a $50 fee plus the cost of items shipped along with shipping costs as there are incremental fees to ship additional orders. With no data entry documentation, we will compensate for the bonus boxes winners by using 6% of your total orders as the bonus items shipped. ie, your total number of items sold is 1789, then you would receive 108 bonus items. 

1.7 Profit from brochure pre-sales

Items Sold	Estimated profit	Profit%
120 - 384	$792 - $2,534	30% profit
385 - 1056	$3,388 - $9,292	40% profit
1057 - 2016	$10,464 - $19,958	45% profit
2017 and over	$22,187 +	50% profit

Please note that the minimum order quantity is 120 items. Orders below this threshold will incur a $75 handling fee to cover the additional processing costs. We recommend ensuring that your total order meets or exceeds the minimum requirement to avoid this fee.

2. Online Shopping Experience (BONUS PLAN only)

With the BONUS plan, family and friends outside your local area can support your fundraiser through a personalized online store. We will create a unique URL for your organization, allowing participants to share links. All sales through these links are credited to the seller and your organization.
We manage payments, packaging, and shipping directly to buyers, so you don't lift a finger.

2.1 Profit Allocation

Your organization will receive 40% of all online product sales and donations from your online shopping experience. Products purchased online are shipped directly to the buyer, removing any responsibility for shipping or handling on your part.

2.2 Profit Calculation

Please note that sales from the online shopping experience are separate from brochure sales and do not factor into the profit levels associated with the brochure sales. Profit from online sales and donations will appear as a credit on your final invoice. If no brochure sales are conducted, a profit check will be issued to your organization after the fundraiser concludes.

3. Incentives - Brochure sales

The incentives outlined below are exclusively applicable to preportioned cookie dough brochure sales. Online sales are not eligible, and brochures containing items other than cookie dough boxes are not qualified for these bonuses.

3.1 Participant Incentive - Basic and Bonus plans

Participants will receive a free 2 lb. box of chocolate chip cookie dough for every 10 items sold, with no limit. No substitutions are allowed, and this incentive applies only to brochure sales. All bonus item boxes are packaged with the seller's order.

3.2 Organizational Incentive - Bonus plan only

Our incentive program is structured to recognize your organization's exceptional fundraising achievements by providing an opportunity to enhance your returns. The bonus boxes are available in the 2lb "Chocolate Chip" flavor, with no substitutions permitted. 

Items Sold	Bonus
120 - 384	N/A
385 - 1056	8 FREE boxes  ($176 value)
1057 - 2016	16 FREE boxes ($352 value)
2017 - 3096	24 FREE boxes ($528 value)
3097 and more	$250 Gift card + 36 FREE boxes ($792 value)

3.3 PS5 Incentive - Bonus plan only

As part of the BONUS plan, your organization may qualify for a free or discounted PS5. This incentive cannot be combined with the organizational incentive; your organization must choose one or the other. The PS5 incentive is aimed at highly motivated organizations with a proven track record of success. Availability, model, and specifications of the PS5 may vary based on location and stock, and may not reflect the promotional materials provided by Fundrazor.

Items Sold	PS5 Bonus
120 - 384	N/A
385 - 1056	Get PS5 for $450
1057 - 2016	Get PS5 for $250
2017 - 3096	Get PS5 for $100
3094 and over	Get PS5 for FREE

4. Invoicing and Payments

4.1 Invoicing

After you submit your order, we will create an invoice and send it via email within 48 hours. Please note that you can only make one change to your order after submitting it. Any additional changes or additions will result in a $45 administrative fee per occurrence. It's highly recommended that you gather all orders and payments before submitting your final order to avoid this fee.

Payment must be made within 10 business days from the date of invoice issuance. Failure to comply with this timeline may result in the imposition of late fees. Please specify your preferred method of payment at the time of placing your order.

4.2 Card Payments (quickest and easiest)

To facilitate your order process and streamline your experience, we accept payments via credit or debit cards. These transactions are handled through Square, and a 2.9% processing fee will be added on your invoice for this service. 

In the event that an invoice through Square remains unpaid for 30 days, it will be automatically canceled. To request the issuance of a new invoice, please reach out to us, noting that a $45 administrative fee will be applicable.

4.3 Mail in Payment

If you choose to remit your payment via mail, we will initiate the processing of your order upon receipt and clearance of the payment by our banking institution. We strongly recommend the use of money orders or cashier's checks, as these methods facilitate immediate clearance and enable us to expedite the processing of your order. Alternatively, payment by check from your league's account is accepted; however, please be advised that such checks typically necessitate 5-7 business days for clearance.

To ensure the secure delivery of your payment, we highly advise utilizing a traceable mailing service such as USPS Priority Mail, FedEx, or UPS. Kindly contact us to obtain the correct mailing address to remit your payment.

4.4 ACH Payment

If your organization does not prefer to utilize credit or debit cards, an alternative payment method is available through ACH using your bank's routing and account numbers. ACH transactions typically require 3-5 business days for processing and are accompanied by a 1% processing fee. Upon approval of the payment, we will proceed with processing your order.

If an invoice through Square remains unpaid for 30 days, it will be automatically canceled. To request the issuance of a new invoice, please contact us, noting that a $45 administrative fee will be applicable.

5. Shipping Fees and Charges

Your order will weigh several hundred pounds and will require delivery by a semi-truck, which needs ample space for maneuvering and parking. It’s recommended to arrange a suitable delivery location in advance—ideally a commercial site with a trailer-height loading dock (48 to 52 inches). Alternatives include facilities with double doors, such as school cafeterias, gymnasiums, or church halls.

5.1 Shipping fees

Shipping fees cover only a fraction of our actual costs, as shipping is one of Fundrazor’s highest expenses after the product itself. Maximizing sales may qualify you for additional shipping discounts. We partner with third-party carriers like XPO, SAIA, Southeastern Freight Lines (SEFL), and R+L Carriers, who specialize in large-item deliveries and prioritize commercial addresses with dock access.

Items Sold	Zone 1	Zone 2	Zone 3	Zone 4	Zone 5
120 - 384	$0.75 per item	$1.00 per item	$1.10 per item	$1.20 per item	$1.25 per item
385 - 1056	$0.50 per item	$0.75 per item	$0.85 per item	$0.95 per item	$1.00 per item
1057 - 2016	$0.35 per item	$0.50 per item	$0.60 per item	$0.70 per item	$0.75 per item
2017 +	$0.25 per item	$0.30 per item	$0.35 per item	$0.40 per item	$0.50 per item

Shipping fees are part of our loyalty discount program

Zone 1 - Texas, Arkansas, Louisiana, Oklahoma
Zone 2 - Arizona, New Mexico, Colorado, Kansas, Missouri, Tennessee, Alabama, Mississippi
Zone 3 - Utah, Wyoming, South Dakota, Nebraska, Iowa, Illinois, Indiana, Kentucky, Ohio, West Virginia, Virginia, North Carolina, South Carolina, Georgia
Zone 4 - California, Nevada, Idaho, Montana, North Dakota, Minnesota, Michigan, Wisconsin, Pennsylvania, Florida, Maryland, Delaware.
Zone 5 - Oregon, Washington, New York, Vermont, New Hampshire, Maine, Connecticut, Massachusetts, Rhode Island, New Jersey, Florida Keys, Michigan Upper Pennisula

5.2 Additional shipping fees (if applicable)

• $75 liftgate fee (When delivered to an address where trailer height dock is not avaiablea).


• $175 residential delivery fee (Deliveries to residential addresses will be $100 for delivery and $75 for mandatory liftgate service. Addresses deemed residential by Google maps.)


• $100 redelivery fee (for changes in delivery date or address after the order has shipped).


• $25 per pallet fee (if driver uses pallet jack to move from trailer or dock to inside your facility)

Deliveries to outdoor facilities can face issues during inclement weather, so an enclosed address is recommended for protection from the elements.

5.3 Fuel surcharges

Orders may include a fuel surcharge based on fuel costs at the time of invoicing. These fees, determined by our third-party carriers, are included in the final shipping charges and may also reflect lower-than-expected sales or unexpected fuel cost increases.

Diesel Fuel Cost per gallon	Fuel Surchage
based on fuel costs at the time of invoicing from Dallas Tx. 75238	surcharge is calculated only on billable products, not retail
Under $2.50	0%
$2.51-$3.00	1%
$3.01-$3.50	2%
$3.51-$4.00	3%
$4.01-$4.50	4%
$4.51-$5.00	5%
$5.51-$6.00	6%
$6.01-$6.50	7%
$6.51-$7.00	8%
$7.01-$8.0	9%
$8.00-$10.00	10%

6. Delivery Information

6.1 Delivery Dates and Time

As previously indicated, your order is being shipped via a third-party carrier. This arrangement implies that neither we nor the warehouse possess control over the delivery schedule, and we can only provide an estimated date of delivery. Such dates may be subject to sudden changes due to unforeseen increases in shipping volumes.

The delivery schedule will be determined by the shipping company based on their operational timetable, routing, and capacity. Upon departure of your order from our warehouse, tracking information will be provided, along with instructions for managing your delivery. Once the order has left the dock, it is the customer’s responsibility to liaise with the carrier to ensure prompt receipt of the order.

Delivery is available from Monday to Friday, with a preference for Wednesdays, Thursdays, or Fridays. This preference is implemented to avoid leaving orders unattended on the dock over the weekend, as our carriers do not conduct operations during that period.

6.2 Block out dates for shipping

No orders will be shipped from June 1st to September 1st or when temperatures exceed 90°F in Dallas or your area. Orders should be placed at least 3 weeks before June 1st. Please allow 1-2 extra weeks for delivery from November 15th to December 30th. WWe discourage shipping during a week when a holiday falls on Monday, as this shortens the delivery week and can lead to mistakes by the shipper due to fewer days available to fulfill responsibilities.

6.4 Damages

Upon unloading your order, it is imperative to promptly inspect all items for any potential damages that may have occurred during shipping. This inspection must be completed before the driver departs. In the event of any signs of damage (e.g., tears, leaning pallets), it is advised to capture as many photos as possible and obtain acknowledgment of the issue from the delivery driver before endorsing the delivery receipt. Any damages should be reported to Fundrazor within 48 hours to qualify for a 100% replacement or refund.

6.5 Shortages or errors

Shortages may occur, especially with larger orders. However, we guarantee 100% order accuracy through our thorough scanning system. If an order is found to be missing items, the cause is typically attributed to data entry errors or mistakes made by the seller when recording their sale onto the order or dispatching the incorrect item. To reduce potential errors, we strongly recommend that sellers review their orders in the presence of you or a volunteer from your organization before leaving the delivery or distribution area. In the event of shortages or errors on your end, the shipment of items will incur a $50 fee plus the cost of items shipped along with shipping costs. If an error is found to be due to our operations, we will replace the items at no additional cost.

7. Order packaging

Before leaving the warehouse, all orders undergo thorough scanning to ensure 100% accuracy based on the information provided by your organization.

7.1 Bulk/Full Case Orders (Free plan)

For organizations using our free plan, there are no additional charges for packing orders since they are shipped by number of sales for each flavor. Your organization assumes the responsibility of sorting and filling each seller's orders.

7.1 Individual Order Prepackaging Service(Basic and Bonus Plan)

Organizations subscribed to our paid plans (Basic or Bonus) will receive a comprehensive service that includes sorting and packaging each seller's order.

When your order arrives, each box will be labeled with the data you provide such as sellers name.

Moreover, we offer the option to incorporate additional details such as team, class, or grade names to facilitate distribution. . Additionally, with this packaging service, you will receive detailed sales reports, further enhancing the efficiency of the distribution process.

Items Sold	Prepackaging Fee per item
120 - 384	$0.50
385 - 1056	$0.40
1057 - 2016	$0.30
2017 - 3096	$0.20
3097 and over	$0.10

Packaging fees are part of our loyalty discount program.